Home Visit Safety Policy & Terms of Service

Mobile Spine & Movement Care

As an in-home healthcare provider, maintaining a safe, respectful, and professional environment is essential for quality care. By receiving services from Mobile Spine & Movement Care, you acknowledge and agree to the following:

Before Your First Visit

  • A valid photo ID and completed intake forms must be submitted prior to the initial appointment.

  • The provider must be informed of all individuals and animals who will be present during the visit.

  • Appointments are held at the residential or business address listed in your intake forms unless otherwise agreed upon in writing.

Safety Requirements

To ensure a safe and comfortable environment for both patient and provider:

  • A female adult must be present during all appointments involving male patients.
    If this is not possible, the session may be relocated to a public or semi-public area (such as an open garage, patio, or outdoor space) or rescheduled for a time when this requirement can be met.

Right to Decline or End a Visit

The provider reserves the right to cancel, postpone, or end a visit at any time if:

  • The environment is unsafe

  • There are unexpected guests

  • There is harassment, inappropriate behavior, or safety concerns

  • The atmosphere feels uncomfortable or โ€œoffโ€

  • Any inappropriate, threatening, or unsafe conduct occurs

Any behavior that compromises safety will result in immediate termination of care and may be reported to the appropriate authorities if warranted.

Purpose of These Policies

These guidelines exist to protect the safety, dignity, and wellbeing of both the patient and the provider, ensuring every visit is professional, respectful, and conducive to effective care.